Ensuring the comfort of all patrons
AMERICANS WITH DISABILITIES ACT (ADA) COMPLIANCE
BTL is dedicated to world-class hospitality, and we take care that our events, services and facilities are accessible to all guests.
The Von Braun Center and Broadway Theatre League are ADA Compliant. As new standards are introduced, it is our goal to implement those changes or upgrades in a timely manner. In accordance with the ADA, we are responsible for permanent premises access accommodations, such as, but not limited to, elevator standards, door width standards and restroom accessibility. It is the licensee’s responsibility to provide non-permanent accessibility requirements, such as, but not limited to, hearing–assisted or visually-assisted devices, and temporary seating accessibility and/or interpreters.
You may learn more about ADA Compliance by visiting https://www.ada.gov/.
Accessible Entrances are located throughout the various entry points of the Von Braun Center
Handicap Accessible Parking is available at all VBC and City lots. The spaces are limited and available on a first-come, first-served basis. The closest lot to the Concert Hall with handicap accessible parking is the small lot on Monroe Street in front of the Von Braun Center. This lot is $10 to park and fills up quickly, so please plan to arrive early if you are going to try to park in this lot. You may also use this area to drop somebody off and park elsewhere. You can always call us at 256-551-2378 for wheelchair assistance from this area, from the North Hall entrance or from the South Hall garage.
Accessible Restrooms are available throughout the Concert Hall area.
Accessible Seating is available in the Concert Hall in the following areas:
- Orchestra II – Rows F – H, 6 seats
- Lower Balcony – Rows F – G, 10 seats
One companion seat may be purchased when buying an accessible seat.
BTL offers wheelchair assistance at all of our shows. You may call us at 256-551-2378 15-20 minutes before arrival and one of our volunteer ushers can meet you with a wheelchair or assist you with your wheelchair
The elevator is located in the hallway near the front Concert Hall Doors.
Assisted Listening Devices
Assisted Listening Devices are available at the Coat Check area in the lobby of the Concert Hall.
Animals are not permitted in the Von Braun Center. Exceptions include service animals compliant with the Americans with Disabilities Act.
The Von Braun Center is certified sensory inclusive and has partnered with KultureCity to provide sensory bags for guests attending events. Please visit the Coat Check area in the lobby of the Concert Hall to check out a bag. Sensory bags include noise-canceling headphones, fidget tools, verbal cue cards, sunglasses and weighted lap pads. They are available to all guests who may feel overwhelmed by the environment.
Please contact us with any questions about ADA Compliance.